Cremation Frequently Asked Questions
Whether you need help after a death or are planning ahead, St. Louis Cremation can help you understand your options. Find answers below about local services, costs, arrangements, death certificates, and ways to remember a loved one.
Call the St. Louis Cremation office most convenient for you using the details below, or visit our Getting Started page. We answer calls 24 hours a day, seven days a week, and can help you make arrangements over the phone.
If your loved one is at a hospital, hospice, or care facility, let the staff know that you have chosen St. Louis Cremation. Our team will help coordinate transportation into our care and guide you through choosing services, providing the necessary information, and completing cremation authorizations.
You do not need to have every answer before contacting us. We can explain what is needed and help you take the next step.
| Location | Address | Phone |
|---|---|---|
| Downtown St. Louis | 2135 Chouteau Ave St. Louis, MO 63103 | (314) 241-8844 |
| West County Ballwin | 14374 Manchester Rd Ballwin, MO 63011 | (636) 227-4488 |
| St. Charles County St. Peters | 320 Jungermann Rd St. Peters, MO 63376 | (636) 484-8844 |
| North County Florissant | 5 Saint Anthony Ln Florissant, MO 63031 | (314) 924-4488 |
| Arnold | 1544 Jeffco Blvd Arnold, MO 63010 | (636) 227-4491 |
Yes. St. Louis Cremation has five arrangement offices throughout the St. Louis metropolitan area, serving Downtown St. Louis, West County, North County, St. Charles County, and Arnold. Our crematory is at our Downtown St. Louis location. Contact the office most convenient for you:
| Location | Address | Phone |
|---|---|---|
| Downtown St. Louis | 2135 Chouteau Ave St. Louis, MO 63103 | (314) 241-8844 |
| West County Ballwin | 14374 Manchester Rd Ballwin, MO 63011 | (636) 227-4488 |
| St. Charles County St. Peters | 320 Jungermann Rd St. Peters, MO 63376 | (636) 484-8844 |
| North County Florissant | 5 Saint Anthony Ln Florissant, MO 63031 | (314) 924-4488 |
| Arnold | 1544 Jeffco Blvd Arnold, MO 63010 | (636) 227-4491 |
St. Louis Cremation’s “I Just Want Cremation” package is $1,495 for a direct cremation without a ceremony. It includes:
- Pickup and transportation from the place of death within 25 miles of the nearest St. Louis Cremation location.
- Administrative services and necessary paperwork, including filing the death certificate and notifying Social Security.
- Refrigeration, a cremation container, and the cremation.
- A basic urn for the cremated remains and an online obituary.
Additional costs may apply for transportation beyond the included area, certified death certificate copies, government fees, or special paperwork. You may also choose to add a memorial service or upgrade the urn. Ask our team for an itemized total for your circumstances and review our General Price List for details.
These three questions can help you understand who will care for your loved one, how services are recommended, and what you will pay:
- Where is the crematory, and who performs the cremation? Ask whether the provider uses its own facility and staff or another company. St. Louis Cremation performs its own cremations at the Downtown St. Louis crematory listed above. Your loved one remains in our care through the cremation process.
- Are funeral directors paid sales commissions? Our funeral directors are not paid commissions on sales. Their compensation does not increase when you choose additional merchandise or services.
- Is the quoted price the complete cost for my circumstances? Request an itemized total, including any required charges and the options you select. Our direct cremation package and its inclusions are explained in the cost answer above. Our General Price List also identifies additional services and charges, so ask which apply to your arrangements.
For more guidance, download our free guide to common mistakes when choosing a cremation provider.
Whole-body donation for medical education may be an option. Our body donation options include the National Body Donor Program, listed at $0, and university donation arrangements listed at $865. Participating medical schools in the National Body Donor Program provide cremation following donation.
Costs depend on the program and your circumstances. The National Body Donor Program explains that transportation or paperwork charges may apply; memorial services and other optional tributes are separate. For a death in the St. Louis area, contact our team to confirm which donation arrangements are available and whether any out-of-pocket expenses would apply.
Timing depends on completing the required paperwork, obtaining authorizations, and scheduling the cremation. Medical certification or a medical examiner's involvement may affect the schedule.
Please contact the team handling your arrangements for an estimate. If you would like the urn present at a memorial service, confirm the expected availability with us before setting the service date or making travel plans.
Contact the office handling your arrangements to confirm the pickup location and time before visiting. The addresses and phone numbers for our five offices are listed below and on our Contact page.
| Location | Address | Phone |
|---|---|---|
| Downtown St. Louis | 2135 Chouteau Ave St. Louis, MO 63103 | (314) 241-8844 |
| West County Ballwin | 14374 Manchester Rd Ballwin, MO 63011 | (636) 227-4488 |
| St. Charles County St. Peters | 320 Jungermann Rd St. Peters, MO 63376 | (636) 484-8844 |
| North County Florissant | 5 Saint Anthony Ln Florissant, MO 63031 | (314) 924-4488 |
| Arnold | 1544 Jeffco Blvd Arnold, MO 63010 | (636) 227-4491 |
If collecting the cremated remains in person will be difficult, please discuss your circumstances with our team so we can explain the available options and any associated charges.
We can help coordinate certified death certificate copies during the arrangement process. Tell us how many you expect to need and ask about the cost. Filing the death certificate is included in direct cremation; certified copies are separate unless included in your selected package.
For a death registered in Missouri, eligible applicants can also request copies through a local public health agency or the Missouri Department of Health and Senior Services.
Missouri currently charges $14 for the first certified copy and $11 for each additional copy of the same death record ordered at the same time. Additional charges apply when using VitalChek. Check the current state fee schedule when ordering.
Certified copies become available after the required medical certification and registration steps are completed. The timing can vary with the information needed, the certifying medical professional, and the issuing office.
Missing details or an investigation into the cause of death may extend the process. Please contact our team for an update on your loved one's certificates and let us know about any deadlines you are working toward.
A death certificate provides official documentation of a death. You may need certified copies for life insurance claims, bank or investment accounts, retirement benefits, property transfers, and estate matters.
Before ordering, make a list of the organizations you will contact. Ask each whether it needs a certified copy, whether a photocopy is acceptable, and whether it will return the certificate. This can help you estimate how many copies to request.
Yes. We offer a Cremation with Memorial Service package that includes use of a chapel for a memorial service. Our team can discuss the available arrangements and help you choose an approach that fits your family.
A gathering can include favorite music, photographs, readings, or time for family and friends to share memories. You may also choose to organize a remembrance at a place of worship, a family home, or another venue. If you want the urn present, please coordinate the date with us first.
Our cremation packages include an online obituary. Use our obituary submission form to provide details about your loved one, family members, service arrangements, and suggested memorial contributions. The form also allows you to upload photographs.
If you need help preparing the obituary, please contact us. For a newspaper notice, check with the publication about its submission process, deadlines, and charges, which are separate from the online obituary.
Depending on the cemetery, an urn may be buried in a cremation plot or placed in a columbarium niche, a dedicated space for an urn. These options can provide a permanent place for family and friends to visit.
Before purchasing an urn, confirm the cemetery's requirements. Some require an urn vault for burial or specify acceptable materials. For a niche, check its interior dimensions and the urn's exterior measurements. Ask the cemetery about placement fees, memorial options, and any other requirements.
Scattering can be an option, but the location matters. Obtain the property owner's permission before scattering on private property. For parks, public land, lakes, or rivers, check with the responsible authority about applicable rules and permits before making plans.
For ocean scattering under the federal burial-at-sea permit, cremated remains must be released at least three nautical miles from land, and the burial must be reported to the EPA within 30 days. Review the EPA's burial-at-sea requirements for the full conditions. These ocean rules do not establish permission to scatter in inland waters.
Planning ahead, sometimes called preneed planning, means recording your wishes and choosing arrangements before services are needed. You can document your preferences for cremation, a memorial, and the care of your cremated remains.
A written plan gives your family guidance. St. Louis Cremation offers a free consultation to help you begin planning ahead.
Yes. St. Louis Cremation offers a single-payment guaranteed plan covering the services and merchandise you select. Third-party expenses and cash advance items are excluded from the guarantee.
Ask our preplanning team what is covered and which expenses may remain payable when services are needed.
Yes. Our preplanning options include a guaranteed plan with payments over time. Ask about the schedule, exclusions, and what happens if services are needed before payments are complete.
For arrangements needed now, contact us to review current payment requirements and accepted methods.
The answer depends on how the plan is funded. Missouri recognizes several funding arrangements, including insurance-funded plans and preneed trusts.
Before making a payment, ask our preplanning team to identify the funding provider for your specific plan and explain how payments are handled, when funds or benefits become available, and any cancellation or transfer terms. Keep the contract and any related policy documents with your arrangement information.
Talk with our team
If you have a question about your family’s situation or would like to discuss planning ahead, call the location most convenient for you using the details below, or contact St. Louis Cremation online. We can help you understand your choices and decide how to proceed.
| Location | Address | Phone |
|---|---|---|
| Downtown St. Louis | 2135 Chouteau Ave St. Louis, MO 63103 | (314) 241-8844 |
| West County Ballwin | 14374 Manchester Rd Ballwin, MO 63011 | (636) 227-4488 |
| St. Charles County St. Peters | 320 Jungermann Rd St. Peters, MO 63376 | (636) 484-8844 |
| North County Florissant | 5 Saint Anthony Ln Florissant, MO 63031 | (314) 924-4488 |
| Arnold | 1544 Jeffco Blvd Arnold, MO 63010 | (636) 227-4491 |
